The majority of our products and services includes a Money Back Guarantee.
When purchasing annual/yearly services, we offer a 7 Day Money-Back Guarantee. If you are not completely satisfied with the services within the first 7 days of your contract, you will be given a full refund of the contract amount excluding setup fees, domain processing fees and account overages.
When purchasing monthly services, we offer a 48-Hour Money Back Guarantee. If you are not completely satisfied with the services within the first 48 Hours of your service, you will be given a full refund of the contract amount excluding setup fees, domain processing fees and account overages.
This policy does not apply to any additional services such as overages, disk space, extras, etc.
All cancellations must be received via our billing portal. Cancellations will NOT be accepted over the phone, email or otherwise.
After you submit the cancellation, you will receive a confirmation via email to confirm. If you do not receive this, please contact our team.